Whether yours is a communications, life sciences, healthcare, retail, or travel and transportation enterprise, everyone in the commercial industry is facing similar, formidable business challenges.
With Unisys, you’ll have all the solutions and services you need to tackle your most complex business and IT problems, and achieve full digital transformation.
The pressures institutions like yours face are constantly evolving—and getting ahead of them is a real challenge.
Your employees and customers covet new technologies, like digital, mobile, and social. Fintechs and other non-traditional competitors are entering the market in force. And you’re juggling increased expectations, capitalization requirements, regulations, and cyber threats.
With Unisys, you’ll simplify and automate operations, so you can drive sustainable growth and differentiation while delivering an enhanced customer experience.
Transformation in government services is underway now unlike anything in the past decade. The ultimate goal? To promote a safer, more secure world and enhance citizens' lives.
Through a combination of user-centered processes, robust services, and innovative solutions, Unisys helps governments transform digitally with security built in at every step.
Driving greater customer loyalty through credit card call center support as part of omni-channel transformation
Provide better phone service to Bank of China credit card holders.
Unisys provided consultancy services for call center inbound and outbound call processes; built an integrated omni-channel application for the call center to support all credit card transactions.
By implementing a credit card services call center, we have been able to grow our credit card business, while reducing our costs.”
General Manager, BOC Services Co. Ltd.