Unisys Clients - Driving Cargo and Freight Services

Making air freight business easier for cargo services

The Business Challenge

Protect market position, improve profitability and increase scope of automated services to customers.

The Solution

Unisys Digistics solution deployed in a SaaS model as a core backbone to the business.

Portal - Unisys developed and implemented an online self-service booking portal fully integrated with our operational system; it provides multiple flight and service options, with dynamic pricing based on available capacity.

Results and Benefits

  • Achieved 70-75% of business running through the portal
  • Improved service to customers by freeing-up agents due to self-service capabilities of the portal
  • Strengthened its position as an innovator in the air cargo value chain