Energize and increase the productivity of your users with a digital workplace that meets their needs and minimizes frustration with IT support.
Hybrid and multi-cloud operations are complex and costly. Increase your chances of success and get the business value you need.
Process millions of transactions daily, seamlessly incorproate contemporary tools and interfaces, and keep your business-critical apps secure.
Unlock the value of your data to identify new markets, uncover new opportunities and reach new heights.
Apps are at the heart of your business. Deliver results with better customer and user experiences.
Many industries are facing a similar situation: rising costs, demands for IT modernization, and cybersecurity risks. We offer tailored solutions for your industry to address these challenges.
Keep your customers and your reputation safe while simplifying your IT ecosystem. Neutralize threats before they become a crisis.
Reduce the number of vendors/suppliers from thousands to a few strategic partners.
Provide global field support, including installations and break/fix, to enterprise clients.
Achieve a consistent AV (Audio Visual) experience for all meetings outside the
Unisys Digital Workplace Services with 24/7 support in 7 languages, including
service desk, deskside support, application support, product line 2 support, identity
management, global incident management and global project management; supports
~155,000 end users across 104 locations (totaling ~80,000 contacts per month).
Unisys established a robust IT governance model, developed a roadmap to deliver
continuous improvement/innovation, developed support through social media and
video chat, implemented a global “white glove” kiosk support for walk-up customers,
and deployed Advanced Data Analytics focused on measuring the influence of ticket
volumes and behavior patterns in the network.
Because of the exceptional support
Unisys provides to our internal users, the
associated business leader recommended
we ask Unisys to provide global support for
our clients. We expect this to strengthen
our ability to sell devices, knowing they will
be supported around the world.”
Leader of User Experience Services